Custom Care Pharmacy & Compounding Centre
Compounding
quality.
The details behind a prescription made for you.
Custom Care offers sterile and non-sterile compounding in Oshawa. Our team can discuss the prescribed strength, dosage form and ingredients with you and your prescriber, with availability confirmed for the individual preparation.
An individual prescription
Start with the prescription.
Include the person.
A useful compounding conversation brings together the prescription and the practical details of taking it. Tell our team about difficulty with a dosage form, relevant allergies or ingredient sensitivities, and questions you would like to discuss with your prescriber.
Our services include selected sterile eye drops, creams and gels, oral liquids and lozenges. The suitability of a formulation depends on pharmacist assessment and applicable requirements.
Understanding the standards
What quality in compounding involves.
Ontario has adopted NAPRA compounding standards. They address personnel, facilities, preparation procedures, documentation and quality assurance. The requirements depend on the type of preparation.
Formulation and documentation
A compounded preparation needs an appropriate formulation, preparation records and checks against the prescription. These records support traceability and review.
The preparation environment
Sterile compounding requires aseptic techniques and controls for the environment, equipment and personnel. Non-sterile compounding also has defined requirements, informed by the preparation’s risks and complexity.
Information that goes home with you
The container, label, storage instructions and beyond-use date are part of the preparation. Follow the instructions supplied with your medication and ask a pharmacist if anything is unclear.
From questions to arrangements
A clear next step.
Speak with our team about the details that matter for your prescription.
Discuss the prescription
Call with your formulation questions and relevant patient considerations.
Confirm the details
Discuss availability, the quote and expected preparation timing for your prescription.
Arrange pickup or delivery
Confirm collection or delivery arrangements and any storage or handling needs with the pharmacy.
Patient questions
Helpful details before you call.
Ask our pharmacist about your own medication and formulation needs.
Can an ingredient or dosage form be changed?
Ask our team about the proposed change. A pharmacist needs to assess the formulation and coordinate with your prescriber where required. An option that works for one prescription may not suit another.
What does the beyond-use date mean?
It is the date or time after which the compounded preparation should no longer be used. Follow the date and storage directions on your label; contact the pharmacy with questions about your preparation.
How do I ask about a specific preparation?
Patients can call 905-240-8881. Prescribers and pharmacy professionals can call 647-878-7190. Please confirm the appropriate submission arrangements before sending patient information.
Have a question about your compounded prescription?
Speak with our Oshawa pharmacy team.
501 Coldstream Drive, Unit 6Oshawa, Ontario L1K 3B3, Canada