Custom Care Pharmacy & Compounding Centre

Compounding,
explained.

Compounding prepares medication to match an individual prescription. Talk with our Oshawa team about the strength, dosage form and ingredients prescribed for you.

Medication preparation in the Custom Care Pharmacy compounding laboratory.
Inside our compounding laboratory

An individual prescription

Start with the questions that matter to you.

A prescription may call for a particular dosage form, strength or combination of ingredients. If you have difficulty with a medicationโ€™s current form, or questions about an ingredient, tell our pharmacist.

Our team can discuss available compounding options with you and your prescriber. You can also ask about medication flavouring and ingredient sensitivities.

Sterile and non-sterile compounding. Our pharmacy offers both. Sterile preparations include selected eye drops and injectables; other dosage forms include creams, gels, oral liquids and lozenges. Contact us about your specific prescription.

A closer look at dosage forms

Different forms. Individual considerations.

These are examples of the forms our pharmacy can discuss with you and your prescriber.

  • Sterile eye drops

    Eye preparations made using sterile compounding processes, according to the prescribed formulation. Ask our team about a specific preparation and its availability.

  • Creams & gels

    Topical dosage forms prepared for an individual formulation. Discuss the ingredients, strength and format specified on your prescription with our pharmacist.

  • Oral liquids

    Liquid dosage forms include solutions and suspensions. An appropriate liquid preparation may be considered when it suits the medication and prescription.

  • Lozenges

    Also called troches, these preparations dissolve in the mouth. Availability depends on the medication, prescribed formulation and pharmacist assessment.

Available preparations depend on your prescription, pharmacist assessment and applicable requirements.

Getting started

A conversation comes first.

Have your prescription details available when you call. Our team can explain the next steps for your preparation.

Call 905-240-8881
  1. Discuss your prescription

    Tell us about the prescribed medication, your dosage-form questions and any known allergies or ingredient sensitivities.

  2. Confirm formulation and quote

    Discuss what can be prepared, the cost, expected timing and any information needed from your prescriber.

  3. Arrange pickup or delivery

    Confirm suitable arrangements for your prescription and location, including any special handling needs.

Patient questions

Helpful details before you call.

For advice about your own medication, speak with our pharmacist.

Do I need a prescription?

Prescription requirements depend on the preparation. Our pharmacist can explain what is needed for your medication and discuss your individual needs.

Can ingredients or the dosage form be changed?

Tell us about your concern. A change depends on the medication and prescription, and our pharmacist can discuss the available options with you and your prescriber.

How much will it cost, and when will it be ready?

Contact our pharmacy for a quote and expected timing for your prescription. The formulation, ingredient availability and any delivery arrangements are considered individually.

Can my medication be delivered?

Contact our pharmacy to confirm free delivery availability for your prescription and address. Read more about delivery and the areas we serve.

How do I request a refill or transfer?

Use our existing refill and transfer page, or call the pharmacy. Our team can discuss your prescription and pickup or delivery arrangements.

Speak with our Oshawa team.

Custom Care Pharmacy & Compounding Centre

501 Coldstream Drive, Unit 6
Oshawa, Ontario L1K 3B3, Canada