New to Custom Care?

Make Custom Care your pharmacy.

Start online or give us a call. Our team will help you with the next steps.

Start my transfer
  1. Share your details

    Tell us your current pharmacy and which prescriptions you would like to transfer.

  2. We help coordinate

    Our team works with your current pharmacy to help arrange the transfer.

  3. Plan pickup or delivery

    Confirm timing, medication needs and the pickup or delivery options available to you.

For seniors, families & caregivers

A clearer medication routine.

Managing several prescriptions can mean a lot to keep track of. Our blister packaging service helps organize medications into convenient packs for your daily routine.

  • Organized dosesSee which medications to take and when, according to your prescribed schedule.
  • Support for you and your caregiverAsk our team which medications can be packaged and how to use your packs.
Example of medication blister packaging shown by Custom Care Pharmacy.
Ask about packaging for your prescription routine.

Prescription services

Refills and transfers.

Choose the option that matches where your prescription is currently filled.

Already with Custom Care

Refill your prescription

For a prescription you currently fill with Custom Care Pharmacy.

  1. Send the details of your existing Custom Care prescription.
  2. Speak with our team about pickup or delivery arrangements.

Currently at another pharmacy

Transfer your prescription

For a prescription currently filled at another pharmacy that you would like to move to Custom Care.

  1. Send your current pharmacy and prescription details.
  2. Our team helps coordinate the transfer with your current pharmacy.

A specialty within your everyday pharmacy

Compounding,
made personal.

Our sterile and non-sterile compounding services offer options for individual prescriptions. Speak with our team about dosage forms, strengths and ingredient considerations.

Illustrative Custom Care branded compounding containers, including blue and pink Topi-CLICK-style dispensers, a pump, cream tube, eye-drop bottle and nasal-spray bottle.
Illustrative packaging concepts · Actual packaging may vary.

Thoughtfully presented. Individually prepared.

Explore illustrative packaging options. The preparation and container depend on your prescription.

Illustrative packaging concepts. Actual packaging may vary. Images do not provide medication or dosing instructions.

Compounding quality

Understand your compounded prescription.

From the prescribed dosage form to the instructions on the label, the details matter. Explore the considerations behind sterile and non-sterile preparations, and speak with our pharmacists about your prescription.

Explore compounding quality
  • Formulation questions

    Strength, dosage form and ingredient considerations.

  • Preparation standards

    What sterile and non-sterile compounding involves.

  • Medication instructions

    Storage, handling and the beyond-use date.

Proud members of

Home delivery

Your medications,
at your door.

We can deliver your medications to your home free of charge.

Contact our pharmacy to confirm free delivery availability for your prescription and address.

Ask about free delivery

Our service area

Oshawa roots.
Canada-wide service.

Serving patients in Oshawa and across Canada. Availability depends on your prescription, location and applicable requirements.

Explore the areas we serve

Get to know Custom Care

Local pharmacy. Real patient experiences.

Read patient reviews on Google, find directions and learn more about our Oshawa location.

Find us & read reviews

Before you get started

A few helpful answers.

Our pharmacy team can help with questions about switching pharmacies, delivery and your medication routine.

How do I transfer my prescriptions?

Start with our online transfer request or call 905-240-8881. Tell us your current pharmacy and prescription details. Our team helps coordinate the transfer and confirm the next steps.

Can I call instead of starting online?

Yes. Call 905-240-8881 to speak with our team about your prescription and what information is needed.

Is medication delivery available?

Contact our pharmacy to confirm free delivery availability for your prescription and address. We will discuss suitable arrangements and timing with you.

Can you help organize several medications?

Ask about our blister packaging service. Our team can discuss which medications can be packaged and explain the packs to you or your caregiver.

What if I need a compounded medication?

Speak with our pharmacist about the prescribed preparation, dosage form, ingredients, quote and expected timing. You can also explore our compounding services.

We’re here in Oshawa.

Contact & directions

Visit us

Custom Care Pharmacy &
Compounding Centre
501 Coldstream Drive, Unit 6
Oshawa, Ontario L1K 3B3, Canada

Opening hours

Monday–Friday
9 am–7 pm
Saturday
10 am–4 pm
Sunday
Closed

Professional enquiries

For prescribers & pharmacy teams.

Discuss a compounded prescription or enquire about central-fill arrangements for your Ontario pharmacy.

Your pharmacy, at a glance.

Visit us in North Oshawa, or connect with our team.

  • Visit our pharmacy

    501 Coldstream Drive
    Unit 6 · Oshawa, Ontario

    Location & directions
  • Speak with our team

    905-240-8881

    Questions about your medication or next steps?

    Call the pharmacy
  • Opening hours

    Mon–Fri: 9 am–7 pmSaturday: 10 am–4 pmSunday: Closed

  • Free delivery

    We confirm availability for your prescription and address.

    Explore delivery